Need to Contact us?
Customer Service
Phone : *0100 or toll free for 2Tel customers 1-801-228-200
WhatsApp : O5x -xxxxxxxx
Sunday to Thursday 08:00 – 18:00 | Friday and holiday evening 08:00 –13:00
Toll free calls for customers abroad : XXX-XXXXXXX
Ombudsman:
You can submit a compalint to Ombudsman. his role and authorities are: (A) Investigate complaints regarding services; (B) Invastigate and resolve complaints regarding financial issues; (C) Investigate and resolve disagreemants regarding customer agreemants.
You can contact the Ombudsman via postmail to the following address: Maskit 22, Herzelia; through email: pniot@2.tel; and through online form on the website.
In every request you must detail the following: (A) full name and ID; (B) Phone number for which the complaint is for; (C) Invoice number for the complaint; (D) Details of the complaint
